(Updated as of April 28, 2008)
1. Information Gathered by Quadratum
Quadratum gathers information in order to give you the best experience we can, to personalize your experience on the Website, and to improve our performance. To those ends, we gather the following types of information (“Information”):
Direct Information is information you give to us such as your membership application, ordering information, addresses, contact information, credit card information, and so on. It also includes information you provide in a search, in a contest, blog entry, discussion panels, wish lists, reviews of products, services, or other Content and Services. We use this information to fulfill your orders, respond to requests, communicate with you, customize our Content and Services for your convenience and benefit, improve our offerings, and so on.
Automatic Information is information that gets collected without your taking any direct, intentional action to send or give us the information. For example, like many websites, we use “cookies” which allow us to automatically collect information when your Web browser accesses the Website. We can recognize you from visit to visit, track where you travel, and thus glean an understanding of you and your interests. This, in turn, allows us to customize our Content and Services for your convenience and benefit, improve our Content and Services, and so on. There are various ways in which “cookies” can be disabled or turned off. Your Internet service provider might well have those tools available to you already. While you certainly have the option to disable our “cookie,” doing so will diminish the level of customization we can provide to you as well as make certain experiences (such as ordering) a bit more cumbersome. More information on “cookies” is provided below. Some links may be set up in such a manner that permits us to determine whether these links have been followed. Examples of Automatic Information include, but are not limited to; your email address; password; computer and connection information such as browser type and operating system; transaction history (which we sometimes utilize by aggregating your data with similar data from other visitors/users to use in our Suggestion Engines – but utilized so that your individual information is not identifiable); URL’s; the phone number you used to call our 800 number, and so on. We might also gather and measure session information including the actual amount of time spent on certain pages, download errors, and so on.
Email Communications are another source of information. Frequently, your computer will allow us to confirm whether you have opened emails we send to you. We compare customer lists with those of other companies in order to avoid swamping you with duplicate communications. We remind you that you always have the ability to control email and other mail from us by changing your Member Communication Preferences.
Then, there is information we receive from Other Sources. Third parties, including public and private sources, may provide us with information that we try to use to make your experience with us better. As an example, a supplier may inform us as to an issue with an order you placed with them. Other sources may include consumer reporting agencies (to assist in preventing fraud, verifying data accuracy, and compliance with regulations), marketing companies, banks and other financial institutions. Other examples of this sort of information include delivery and address information, account information, and page-view information from some merchants with which we cooperate under business contracts for products and services.
2. More about Cookies
Cookies are the nicknames used to describe alphanumeric tags that can identify your browser. We transfer the cookie to your computer’s hard drive. This allows us to recognize and identify you as a specific person. The cookie is, in effect, a name tag that allows us to recognize you and remember our relationship with you. With the ability to recognize you individually, we can then make sure we address and service your needs personally.
However, we also realize that not everyone wants to be recognized. If that is the case, look on your browser toolbar for the Help section. Most browsers will have the ability to disable cookies and keep new ones from being attached, if that is what you want.
3. How Quadratum Shares Information with Others
Quadratum seeks Information in order to provide the best possible service to you. Quadratum shares Information amongst its subsidiary companies, affiliated companies, trusted companies and individuals, and others that either we control or which have privacy practices of at least the same level of protectiveness as ours.
Others with Which We Share Information:
Other Businesses/Entities and Affiliated Businesses. We typically have no control over these parties, but we work closely with them. These parties sell their products and services to you through the Website or advertise and bring you onto their websites. These parties might sell their products and services to you in conjunction with us through co-branding or joint offerings. We might share selective Information pertaining to these transactions with these parties.
Agents. We hire the services of others to act on our behalf, for instance, fulfilling orders, package delivery, deleting duplicative email communications, analyzing data, providing marketing analysis, processing credit card payments, providing customer service support, creating and managing search capabilities and links (including paid listings and links). These parties receive that Information necessary for the performance of their tasks but are restricted from using that Information for other purposes.
Promotional Offerings. Third parties may request that we send you offers for goods and services on their behalf. In these instances, we do not share your individual Information with them. We also offer you the option not to be included in these promotional offerings. Please see Member Communication Preferences to remove yourself from these Promotional Offerings.
Protective and Legal Reasons. Naturally, we do our best to comply with the law and release Information when such release is appropriate, such as when ordered to by subpoena. We will also release Information in an appropriate fashion in the enforcement or application of our Terms and Conditions of Use and other agreements as well as to protect the rights, property, or safety of Quadratum, our visitors, or others. Examples of such situations include fraud protection, credit risk, security or technical issues.
Targeted advertising is advertising based on personal information about users. While no Information may be supplied to advertising parties, they can conclude that anyone who responds to the advertisement met the targeting criteria.
We may provide third parties with aggregated Information such as the total number of users who viewed a particular page or advertisement. This aggregated Information does not provide individually identifiable Information.
Consent. Lastly, any other disclosure would require your consent before we could share Information with anyone else.
4. Our Security Measures for Your Protection
Security is a primary concern for us as your trust depends on our earning and keeping it. To that end, we follow these general guidelines:
- We use Secure Sockets Layer (SSL) software to encrypt the Information you provide during transmission. This technology ensures an encrypted connection between your browser and our server, but we cannot be responsible for Information you provide to us through insecure means, e.g. compromised browser software or compromised systems.
- We confirm orders using only the last five digits of your credit card. Naturally, we transmit the full credit card number via intermediaries to the financial institution in question in order to process the payment.
- We perform audits of our protection procedures as well as engaging outside security firms to also audit our protection procedures.
We take reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to Information to only those who have a need to know that Information in order to operate or develop our Content and Services or to provide Content and Services.
We generally, but not always, process Information on servers in the United States of America. In some cases, we process Information on a server outside your own country. We may process Information to provide our Content and Services. In some cases, we may process Information on behalf of and according to the instructions of a third party, such as our advertising partners or a blog site operator.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and internet account, and you agree to accept responsibility for all activities that occur under your account or password. You agree not to share your account or password with anyone. You agree that Quadratum will bear no responsibility or liability in any form if you should share your account or password with anyone. You agree to indemnify Quadratum for any and all claims of whatever nature arising from your sharing of your account or password with anyone.
You agree to notify Quadratum immediately of any unauthorized use of your account or password or any other breach of security. You agree to exit from your account at the end of each session. You agree that Quadratum will bear no responsibility or liability in any form arising from your failure: (i) to notify Quadratum appropriately, or (ii) to exit your account appropriately. You agree to indemnify Quadratum for any and all claims of whatever nature arising from your failure: (i) to notify Quadratum appropriately, or (ii) to exit your account appropriately.
5. Information of Yours That Is Accessible to You
Generally, Information that is accessible to you falls into two broad categories: Information pertinent to an order for goods or services, and Information that you supply. Both of these categories are accessible to you for updating the Information, making changes, etc.
6. Options and Choices Available to You
First, you always have the option not to provide Information. However, this might result in your inability to make, or increased difficulty in making, a purchase or utilizing the Content and Services of the Website.
Second, you can add, update, or delete information on portions of your Information files. Please note that, for our files, we keep records of prior Information provided.
Third, you can advise us as to what communications you wish to receive from us by adjusting your Member Communication Preferences.
Fifth, some products/services do provide anonymous browsing.
Quadratum sells some products and services meant for children but sells them only for purchase by adults. If you are under 18 years of age, you may use the Website only with the supervision of a parent or guardian.
8. Safe Harbor
The Safe Harbor program was developed by the U.S. Department of Commerce and the European Union to promote common privacy policies and practices. We have certified that we adhere to those privacy principles. For more information and to see our certifications, please see the Safe Harbor website of the U.S. Department of Commerce. Please feel free to contact us with any questions you might have on this matter at firstname.lastname@example.org.
9. Terms and Conditions of Use, Notices, and Revisions
Quadratum Publishing USA, Inc.
512 Seventh Avenue, 41st floor
New York, NY 10018
© 2013 Quadratum USA. All rights reserved.